Returns

If you change your mind, you have 14 days from receiving your order to notify us that you wish to return your item. Please email us at amarasoleilofficial@gmail.com. Please include a note of your order number and email in your parcel. Once you have notified us, you have a further 14 days to send the item back.

Returns must be:

• Unworn and in their original condition
• Returned with all original tags and packaging
• Returned with the hygiene seal intact, where applicable

For hygiene reasons, we cannot accept returns where the hygiene seal has been removed or broken, unless the item is faulty.

Return postage is the responsibility of the customer. All returns must be sent using a tracked delivery service. We are not responsible for returns that are lost, damaged or delayed in transit, so please retain your proof of postage and tracking information until your return has been processed.

Refunds

Once your return has been received and inspected, we will process your refund to the original payment method.

Refunds will be processed within 14 days of receiving the returned item.

We do not currently offer exchanges. If you require an alternative size, please return your original order in accordance with our returns policy and place a new order for your preferred size.

Faulty or Incorrect Items

If your item arrives faulty, damaged or is not the item you ordered, please contact us at amarasoleilofficial@gmail.com with your order number and details of the issue before returning the item. We will arrange an appropriate resolution in accordance with your statutory consumer rights.

Nothing in this policy affects your statutory rights as a consumer.